Shipping costs

Peninsular territory (Spain and Portugal) FREE Shipping.

Balearic Islands, Canary Islands, Ceuta and Melilla, 20 euros (VAT included).

France, England, Italy, Belgium, Holland, Luxemburg and Germany, 20 euros (VAT included)

Rest of Europe, 25 euros (VAT included)

Usa and Canada, 35 euros (Vat Included)

Rest of the world, 50 euros (VAT included)

 

Shipping method

The maximum term established by law for the delivery of orders is thirty (30) days. However, the normal delivery period for NONA SCP is:

24-48 hours on weekdays in Spain Peninsular & Portugal by Nacex.

48 hours approximately in Ceuta, Melilla and Canary and Balearic Islands by Nacex

2 to 4 working days, in France, UK, Italy, Belgium, Holland, Luxembourg and Germany, by Nacex.

2 to 7 working days, rest of Europe, Usa and Canada by DHL.

Rest of the world needs to be confirmed.

 

Exchanges & Returns

If you are not satisfied, you can make the return within a maximum period of 15 days from the purchase. To proceed with the return, you must check that your order meets the following conditions:

The product should not be used.

It must be sent in the same conditions in which it was received.

To request a return, please contact us through the e-mail eshop@nonabcn.com, specifying the order number and the return you want to make. Within 24 hours, we will contact you by phone or email, to inform you of how we will pick up your parcel. It will be made free of charge for you in Spain Peninsular and Portugal. Outside the peninsular territory, the buyer must bear the delivery costs of the return and custom taxes, as well. We advise you to make the shipment by certified mail or with acknowledgment of receipt, since we can not be responsible for the losses, delays or shipments to an erroneous address.

Once we received the returned product and check it, we will refund you the amount of the product, by the same way of payment.

If you have any questions, you can contact us through our mail eshop@nonabcn.com

 

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