Terms of sale
1. Purpose and scope
These general conditions of contracting and use of the website (hereinafter the General Conditions), are intended to regulate the information provided on the website www.nonabcn.com and the commercial transactions that take place between NONA SCP and its users and customers.
The navigation by a user in the online store of www.nonabcn.com as the acquisition of any of the products offered in it by a customer implies the acceptance of each and every one of the present General Conditions. NONA SCP reserves the right to modify at any time and without prior notice to modify the General Conditions by publishing such modifications in the website so that they can be known in advance by the users and clients.
2. Information provided on the website
NONA SCP reserves the right to modify the commercial offers (products, prices, promotions and other commercial and service conditions) presented in www.nonabcn.com at any time. We make every effort to ensure that the information contained on the website is accurate and does not include typographical errors. In the event that any such error occurs at any time, we will proceed immediately to correct it.
If there is a typographical error in any of the prices shown and a customer would have made a purchase decision based on said error, we will communicate said error and the customer will have the right to reconfirm their order at the correct price or decide not to make the purchase.
If we do not get in touch with you, the order will be considered cancelled and all amounts paid will be refunded in full.
NONA SCP is not responsible, directly or indirectly for any of the information, content, statements and expressions contained in the products sold on the website. Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website unless it is established expressly the opposite in it.
3. Responsibility of NONA SCP
The users and clients assume all the responsibility derived from the use of our web site. In this sense, they accept that NONA SCP will not be liable, directly or indirectly, for damages and damages of any nature arising from the use of the website and, in particular, from the impersonation of a third party or any fraudulent use of your card. You are solely responsible for diligently guarding your credit card details. In the event of loss or subtraction of your credit card, you are responsible for communicating it to the credit card issuer immediately by telephone or by any other means.
The users and clients are obligated to indemnify NONA SCP for any damages that may be caused directly or indirectly as a consequence of the breach by you of these General Conditions, the violation of the applicable regulations and / or the violation of the rights of NONA SCP.
The User acknowledges that it is not technically possible to achieve 100% website availability. However, NONA SCP will endeavor to keep the website available as consistently as possible. In particular, for reasons of maintenance, safety or capacity, and as a result of events that can not be controlled (such as interference, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operation of this system Electronic or on the users' computer equipment and equipment), there may be brief anomalies or the temporary suspension of the services of www.nonabcn.com.
NONA SCP does not control, in general, the use that users make of the website. In particular NONA SCP does not guarantee under any circumstances that users use the website in accordance with the law, the General Conditions, morality and generally accepted good practices and public order, nor do they diligently and prudently.
The responsibility of NONA SCP in relation to any product purchased on the website www.nonabcn.com will be strictly limited to the purchase price of said product.
4. Obligations of customers and users
In general, the user agrees to comply with the General Conditions, as well as the special warnings or instructions for use contained in them or on the website and should always act in accordance with the law, good customs and good faith, using due diligence, and refraining from using the website in any way that may prevent, damage or deteriorate the normal operation of the store, the goods or rights of NONA SCP, its suppliers, other users and customers or , in general, any third party. Access and use is prohibited for minors without the express consent of their parents and also for adults who do not have the capacity to act or to be contractually bound; NONA SCP is not responsible for the accuracy and completeness of the data filled in by the user and therefore the age and/or capacity to act cannot be verified.
Users and customers www.nonabcn.com agree to:
A) Use the website to make queries or lawful requests. All false or fraudulent orders are forbidden.
B) Provide accurate information about the data requested in the customer registration form or order fulfillment, and keep them updated. In particular, it is necessary that you provide us with an email address and a postal address for the delivery of the shipments and, if necessary, other contact information that we can use to get in touch with you if necessary.
C) Not introduce, store or broadcast on the website any program, data, virus, code, robot or any other electronic or physical device that is liable to cause damages in the website, in any of the services, or in any of NONA SCP equipment, systems or networks of any other user or client or, in general, any third party.
D) Keep with due diligence the "username" and "password" provided by NONA SCP. The customer will be responsible at all times for the custody of his access keys that are personal and non-transferable, assuming consequently any damages that may arise from their misuse, as well as from the transfer, disclosure or loss of them. For these purposes, access to restricted areas and / or use of the contents of the website made under a client's password will be deemed done by said client, who will be responsible for all such access and use with complete indemnity for NONA SCP . In case of any circumstance involving a risk of access and / or use by unauthorized third parties, the client must notify us immediately so that we proceed immediately to block and replace it.
E) Do not include or disseminate on the website any content that infringes intellectual property rights, industrial or third party business secrets.
F) Not to carry out advertising or commercial exploitation activities through the website, and not to use the contents and information included in the website to send advertising, or send messages with any other commercial purpose, or to collect or store personal data of third parties.
The user and the client accept that failure to comply with any of the General Conditions shall constitute a breach of these conditions, reserving NONA SCP the right to deny or withdraw the user or client who has breached the General Conditions, access to the site Web without prior notice, and the right of NONA SCP to exercise the corresponding actions in law.
5. Completion of the order. Offers and Prices.
To place an order it is necessary to connect to www.nonabcn.com, and register as a customer, filling out the electronic form and following the instructions indicated therein. After registration and to proceed to the purchase of products, you must add the product that you wish to purchase to the basket, according to the indications collected on the screen, completing the order form supplied and validating it.
The prices and offers presented on the website are valid only and exclusively for online orders made at www.nonabcn.com, and may not coincide with the prices and offers in force in the presence of other suppliers of their products.
All prices shown on www.nonabcn.com include VAT. These prices include the costs of shipping the products, for Mainland Spain, France, United Kingdom, Holland, Italy, Belgium, Luxembourg and Germany. For other countries please consult nona.bcn.
The validation of the order by the customer expressly acknowledges the knowledge and acceptance of these General Conditions as part of the conclusion of the contract. Once the purchase has been made and within the shortest possible time, before 24 hours have elapsed since the execution of the purchase, NONA SCP will send the customer proof of purchase via email. If the client does not agree with the data entered in said confirmation, he may request it’s modification or the cancellation of the contract.
6. Availability of products
The selection of products offered at www.nonabcn.com is valid as long as the products are visible on the website, and showing stock available. All orders are subject to availability. If there are difficulties with your supply or stock, we can offer replacement products of the same or different price, but if you do not want to change for another product, we will reimburse you any amount that you may have paid.
We reserve the right to withdraw any product from this website at any time.
We do not accept any responsibility for the removal or modification of any product or content of the website, or for not processing an order once we have sent the confirmation of shipment. ????
7. Shipping costs
The shipping costs for Mainland Spain, United Kingdom, France, Italy, Belgium, the Netherlands, Luxembourg and Germany are included in the prices provided on the website, and will be made by a specialized company. For the Canary Islands, Ceuta, Melilla and other countries, shipping will be done through certified postal mail.
Payments at www.nonabcn.com are made by credit or debit card (Visa, Mastercard, Visa Electron and / or other similar cards). For payments made with cards issued outside Spain, it is necessary that the issuing bank is covered by the Secure Electronic Commerce (CES) Security Protocol. Payments will not be accepted with cards that do not meet this requirement.
NONA SCP reserves the right to refuse any operation carried out with a credit card. In this case we will proceed to reintegrate the cash into the original card.
9. Shipping methods
The products are sent to the shipping address you have indicated in the order. There are no shipments to PO Boxes, so it is necessary that we give the exact delivery address details.
The customer agrees to enable the delivery of the requested order by providing a delivery address in which the requested order can be delivered within the usual delivery time. In case of breach by the customer of this obligation, NONA SCP will have no responsibility for the delay or impossibility of delivery of the order requested by the customer.
In the case of placing an order for several articles with different availabilities, the delivery period will take into account the longer expected delivery. In exceptional cases, NONA SCP reserves the right to disaggregate the order, sending the available items and leaving pending a second shipment, items not available. In this case, the second shipment is made at no additional cost.
The maximum term established for the delivery of orders established by law is thirty (30) days. However, the normal delivery period for NONA SCP is:
24-48 hours on weekdays in Spain (except Ceuta, Melilla and Canarias) and Portugal, through Nacex.
2 to 4 working days, in France, UK, Italy, Belgium, Holland, Luxembourg and Germany, through Nacex.
5 to 7 days approximately in Ceuta, Melilla and Canary Islands through Postal Mail Certificate.
Other countries to be confirmed.
In case there was any problem on our part that prevented sending the package within this time, we would contact you to inform you.
10. Returns & Exchanges
If you are not satisfied with your purchase from www.nonabcn.com you can change it within a period of fifteen days from receipt.
To proceed with your change you will have to verify that your order fulfills the following conditions:
The product should not be used.
It must be sent in the same conditions in which it was received.
To request a change of model or color, please contact us via e email@example.com specifying the order number and the change you want to achieve. Within 24 hours, we will contact you by phone or mail, to inform you of how the collection and the new delivery will take place, free of charge and at no additional cost on your part.
In the case of purchases sent by post (Canary Islands, Ceuta, Melilla and countries not included in the Nacex service), you must bear the direct costs of the return, such as transportation costs. We advise you to make the delivery by registered mail or with acknowledgment of receipt, as we can not be responsible for the losses, delays or shipments to a wrong address. The new product resulting from the change will be sent again and free of charge.
If you have any questions, you can contact us through our mail firstname.lastname@example.org
After reviewing the article will inform you if you have the right to change, which will take place as soon as possible. There will be no change or return of products that are not in the same conditions in which they were received, or that have been used beyond the mere opening of the product.
Once we receive the goods, and we verify that it complies with our conditions of sale above, we will proceed to send the new product, with confirmation of the difference of amounts, if applicable (paying the difference if it is in your favor or charging The difference, by credit card or transfer).
It is only possible to process changes of products purchased in our online store.
If you are not satisfied, you can make the return of your purchases made at www.nonabcn.com in our own online store. On the other hand, the products purchased in a store face can not be returned in the online store.
To proceed with the return you must verify that your order meets the following conditions:
The product should not be used.
It must be sent in the same conditions in which it was received.
To request a refund, please contact us via e email@example.com , specifying the order number and the return you want to achieve. Within 24 hours, we will contact you by phone or mail, to inform you of how the collection will take place free of charge and at no additional cost on your part. Only purchases sent by post (Canary Islands, Ceuta, Melilla and countries not included in the Nacex service) must bear the direct costs of the return, such as transportation costs. We advise you to make the delivery by registered mail or with acknowledgment of receipt, as we can not be responsible for the losses, delays or shipments to a wrong address. The new product resulting from the change will be sent again and free of charge.
Please send the item using or including its original packaging in addition to the instructions, documentation and wrappings that may accompany it.
Once we receive the returned product and found to comply with the conditions of return proceed to the full refund, using the same method of payment used in the purchase
In the event that at the time of delivery of an order a customer detects any problem (broken packaging, lack of any of the products, defects or damaged or wrong products) should contact in writing via mail to firstname.lastname@example.org , indicating the damage suffered within the following 24 hours reception. We will not accept any return of damaged article, as well as claim of missing article, if it has not been communicated within the established period. We inform you that all the product shipped is carefully checked to avoid these situations.
The return or replacement of the article will be made as soon as possible. You will be sent a new product free of defects without any extra charge. In this case the change will always be made by the same article or reference.
There will be no return of products that are not in the same conditions in which they received them, or that have been used beyond the mere opening of the product.
Repayment of amounts paid
The refund will be made through the payment method used in the purchase. NONA SCP will not refund the amount or carry out any reshipment of goods until the receipt and condition of packaging and of the items object of the return or exchange have been verified. The price to be returned is the one originally included in the order. Once verified the correct status of the returned product, NONA SCP will refund the amount within a maximum period of 7 days.
Privacy and protection of personal data
For the purposes of the Organic Law 15/1999, of December 13, on the Protection of Personal Data, NONA SCP informs you of the existence of a personal data file created by and under the responsibility of NONA SCP with the data obtained on the website www.nonabcn.com, duly registered with the Spanish Agency for Data Protection.
The purpose of this file is to manage your contractual relationship with us and to send, through any means, information related to the products and services offered by NONA SCP, which may be of interest to you, based on the study of the data Collected during the navigation through the website, the data provided through any form, as well as those derived from the commercial relationship or delivery of the products purchased, as well as any other you could get us by other means. The use of the website and the execution of an order imply the acceptance by the user or client of the processing of their personal data.
NONA SCP does not have at any time the data related to your credit card. The data is entered directly into a secure web page of the bank that manages the payment, thus guaranteeing greater security and confidentiality.
NONA SCP undertakes to use the data included in the file, to respect its confidentiality and to use them in accordance with the purpose of the file described above. NONA SCP has adapted the security measures imposed by Royal Decree 1720/2007 of 21 December By which approves the regulation that develops the LO 15/1999, to avoid the alteration, loss, treatment or unauthorized access of the data.
In compliance with the provisions of Organic Law 15/1999 of December 13, customers and users of www.nonabcn.com may, at any time, exercise their rights of access, rectification, cancellation and opposition to their personal data by communicating it by Written to: NONA SCP, Rambla Sant Isidre 53, bajo, 08700 Igualada (Barcelona) Spain, and indicating the name and surname, user and email with which it was registered, and attaching a photocopy of the ID of the user.
For our part, and in compliance with current law, we will never disclose your personal information to third parties, you will only receive our Newsletter, where you can always unsubscribe by requesting it through the contact form. If you are not subscribed to the Newsletter, the information you provide in your order will only be used for the purpose of managing your order. If you do not want to receive advertising, just log in to your account and deactivate the sending of Newsletter and information. Users cessation of shipments of advertising may require writing a message to the email address email@example.com .
By using this website, you agree that most of the communications with us are electronic. The notifications you send us should preferably be sent through our contact form.
It will be understood that the notifications have been received 24 hours after an email has been sent. If you believe you have not received them, please contact us through the contact form.
Independence and integration of clauses
The illegality, invalidity or ineffectiveness of any of the clauses included in these General Conditions will not affect the effectiveness of the rest, provided that the rights and obligations of the parties are not affected in an essential way. Said clauses should be replaced or integrated with others that, in accordance with the law, respond to the purpose of the substituted ones.
Applicable legislation and jurisdiction
The purchases made at www.nonabcn.com are subject to Spanish legislation.
In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, if applicable, will be aware of the matter, will be the ones that have the legal regulations applicable in matters of competent jurisdiction, in Which is addressed, in the case of final consumers, to the place of fulfillment of the obligation or to the address of the purchaser.
In the event that the buying party is domiciled outside Spain, or in the case of a sale made by a company, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Igualada (Spain) .